Creating a DDW server - BlueCat Address Manager - 8.3.2

Address Manager Administration Guide

prodname
BlueCat Address Manager
version_custom
8.3.2

The first step in managing a Windows server in Address Manager is to create a DDW server.

To create a DDW server you must install DDW software on a stand-alone Windows server. The server should not be a domain controller and should not be running DNS or DHCP services.
Note: Windows Server 2012 R2

Microsoft .NET Framework 3.5 must be installed and enabled as a Windows feature on servers running Windows Server 2012 R2 prior to installing BlueCat Address Manager for Windows Server (DDW) v8.1.0 or greater.

Installing DDW software

To install DDW software on the Windows server, you must use a Windows user account that has sufficient permissions to install and start Windows services, and to access the system through the Event Viewer.
Note: Customers upgrading from a patched version of DDW software may experience an upgrade failure when upgrading to BlueCat Address Manager for Windows Server (DDW) v8.2.0. For a workaround to this issue, refer to Knowledge Base article 5977 on BlueCat Customer Care.

DDW User Account

Installing the DDW software on a Windows server creates and starts a Windows service called the Proteus DNS and DHCP Manager Service (Proteus DDW service). This service must run as a user account. If you create a user account for the service, you must grant the account the Log on as a service user right to the local machine, or you can use the Local System account. The user account can be a Domain or local user account, depending on whether the server is a member of a domain.

You should configure the following settings on the selected Windows user account:
  • Clear User must change password at next login.
  • Select User cannot change password , and Password never expires.
  • Clear Account is disabled.
Once you have configured these settings you can install the DDW server software.
Note: For more details on the DDW Server Authentication Credentials required to manage Windows DNS and DHCP servers, refer to Knowledge Base article 3834 on BlueCat Customer Care.

To install the DDW server software:

  1. Launch ddw_setup_8.2.0-xxx.GA.exe. The Proteus DNS and DHCP Manager dialog box opens.
  2. Click Next. The License Agreement page opens.
  3. Read the license agreement, then select I accept the terms of the license agreement and click Next. The Proteus Connection Password page opens.
  4. In the Password field, enter a password. In the Confirm password field, re-enter the password and click Next. The Proteus DNS and DHCP Manager Service Logon Account page opens.
    Note: You must specify a password to be used when you add DDW servers and Windows servers to Address Manager. The password can contain any alphanumeric characters and can be of any length.
  5. In the User name field, enter the name of a user account. Use the format domainname\username if the user account is a member of a Windows domain, or computername\username if the computer is not a domain member. You must specify a user account that can log on as a service. In the Password field, enter the DDW user password.
  6. Click Next.The Choose Destination Location page opens.
  7. Select an installation location: click Next to use the default (C:\...\BlueCat Networks\Proteus DDW) or click Change to select a custom installation location. The Configure Firewall page opens.
  8. Select Let Setup modify the Windows Firewall configuration to automatically open the ports. To leave the ports closed, select Do not make any changes. I'll do it manually after installation. However, you must then open the ports manually after completing the installation. Click Next. The Ready to Install the Program page opens.
    Note: TCP port 10042 (command server from Address Manager to DDW) and TCP/UDP port 10045 (notifications from DDW to Address Manager) must be open on the Windows server for DDW to communicate with Address Manager.
  9. Click Install. The Setup Status page opens while the DDW server software installs. When installation is complete, the InstallShield Wizard Complete page opens.
    Note: If the .NET Framework is not present on the server, it is installed at this time.
  10. Click Finish.