Disabling Gateway service - BlueCat Integrity - 26.1.0

Address Manager Administration Guide

ft:locale
en-US
Product name
BlueCat Integrity
Version
26.1.0

In the event of necessary maintenance or troubleshooting on the BlueCat DNS/DHCP Server appliance, you should perform the following steps to shutdown the Gateway service.

To disable Gateway Service:

  1. Stop the Gateway container:
    1. Select the Servers tab in the sidebar, then select Servers.
    2. Select the name of a server.
    3. Select the Services tab.
    4. Under Core services, locate the Gateway service panel.
    5. Select Actions > Stop.
  2. Disable the Gateway service and optionally remove image and volumes/bind mounts.
    1. From the Gateway service panel, select Edit service.
    2. (Optional) Select the Delete image on disable checkbox. If disabling Gateway Service for BDDS maintenance, do not remove the image. BlueCat recommends removing the image only as part of a container upgrade or if you intentionally want to delete the image from the BDDS appliance.
      Attention: Removing the image deletes the image from the BDDS permanently. This is an irrevocable step.
      • If you remove the image by mistake, you can recover it by re-enabling Gateway Service and pulling the same image tag from the same repository.
      • If you uploaded the image through the Address Manager UI, you will need to re-upload the image.
    3. (Optional) Select the Delete mount point on disable checkbox to remove unused local volumes and the mounted data and logs directories. If disabling Gateway service for BDDS maintenance, do not remove the volumes and bind mounts. Leaving the bind mounts on the BDDS ensures that the Gateway data and logs persist during maintenance and upgrading. BlueCat recommends selecting this option only if you intentionally want to delete the mounted data and logs directories from the BDDS appliance.
      Attention: If you select Delete mount point on disable the mounted data and logs directories will be deleted from the DNS/DHCP Server permanently. This is an irrevocable step.
    4. Deselect the Enabled checkbox.
    5. Select Save.
Allow some time for the configuration to register, after which Address Manager will redirect you to the server Services tab.