On the Log Management page, administrative users can download Address Manager server, system, database, and migration logs. You can also delete database and migration logs after they are no longer needed.
- The Server Logs tab lists event logs for the Address Manager operating system. You can set the logging levels for the Address Manager server log and zone import log on this tab. You can download, but not delete these logs.
- The System Logs tab lists event logs for the Address Manager application. You can download, but not delete these logs.
- The Database Logs tab lists event logs for the Address Manager database and, when it is enabled, the replication service. You can download and delete these logs.
- The Migration Log lists event logs for the migration service. Migration logs appear only after you migrate data into Address Manager using the Migration function. You can download and delete these logs.
From the Log Management menu, you can use the Download Support Log Files function to download the most common troubleshooting logs: ipreconciliation.log, server.log, and zonetransfers.log. When working with BlueCat Customer Care to resolve an issue, this function provides quick access to these commonly used log files.
When you download logs, Address Manager compresses the selected files into a single .zip file. To open or save the downloaded file to your workstation, follow the prompts from your web browser.