Resolving upgrade warnings and failures - BlueCat Integrity - 26.1.0

Address Manager Administration Guide

ft:locale
en-US
Product name
BlueCat Integrity
Version
26.1.0

After applying the upgrade, the Address Manager server automatically restarts and Address Manager will indicate that the update has completed and prompts you to return to the login screen. However, if there are issues, Address Manager displays a banner on the login screen that indicates that there are upgrade warnings.

To determine what caused the upgrade warnings, you must log in as root to the Address Manager Administration Console, and review the warning messages in the /var/log/upgrade_warnings.log file. Once you have resolved the upgrade warnings, you must rename the /var/log/upgrade_warnings.log file to ensure that the banner isn't displayed on the login screen.

If the upgrade fails, log in to the Address Manager Administration Console and look for an error message in the /var/log/install_detail.log file, or follow these steps to download the install_detail.log file.

To download the install_detail.log file from Address Manager:

  1. Select the Global tab in the sidebar.
  2. Select System logs.
  3. Select the checkbox for install_detail.log, then select Actions > Download.
  4. At the prompt, select Download.
Scan the log to determine the reason the upgrade failed. When you've identified the cause of the upgrade failure, complete the following to remediate the issue:
  • Disk partitions—set the size of any data partitions to larger than or equal to the size of the Address Manager database (a backup of the database is taken during the upgrade process).
    Note: If you require any help performing this upgrade, contact BlueCat Customer Care.