Creating a site - BlueCat Edge - Service Point v4.x.x

BlueCat Edge User Guide

Product name
BlueCat Edge
Service Point v4.x.x

  1. In the top navigation bar, click and select Sites.
  2. Click New to add a new site, or select an existing site and click Edit, and complete the following information:
    • Name: Enter the site name.
      Note: If you're configuring a site to use a namespace that's configured for the Cisco Umbrella integration, the site name must not be more than 45 characters in length.
    • Location: Enter the site address, city, and country. This will be converted into longitude and latitude when the site is saved.
    • Service Version: Select the software version that will be operating on service points deployed from this site.
      • If you are editing a site, you cannot update the service version.
      • The service version of the site must be v3.0.6 or greater to deploy a service point on AWS or Azure, or deploy to Service Point v4.
    • Query Logging: Select one or multiple query logging options.
      • Edge cloud console: DNS queries are stored in your Edge Cloud Console.
        Note: If the Edge Cloud Console option is not selected, DNS queries will neither be stored nor visible in your Edge Cloud Console.

        For more information on custom logging, refer to Custom Logging.

      • Custom logging endpoint: DNS queries are sent to a custom logging endpoint. If you enable this query logging option, select a logging endpoint in the dropdown.
        Note: You must create at least one logging endpoint to select the Custom logging endpoint option.
      • Add identity information to queries: DNS queries include a mapping of user IDs, in addition to client IP addresses. This information is retrieved by the identity service when Azure Event Hub is configured to use Microsoft Active Directory. This authorization allows requests to extract data from the event logs stored in Azure Event Hub.
        Note: You must have identity services enabled to collect this information. For more information, refer to Identity services.
    • Namespaces: Type the namespace you would like attached to the site. When you type the namespace, you will see suggestions of the existing namespaces that match the entered value. The order in which you add a namespace onto a site is the order in which the service points of that site will process queries. To reorder the namespaces of a site, drag and drop the namespaces in the order you desire.

      Starting in DRS v3.7.0, when a query comes in for a namespace where all the configured forwarders are unreachable, it temporarily marks all forwarders as down and skips them for any queries in that namespace until they become available. Health checks are performed on the forwarders every second and after 5 failed attempts to resolve a query, it marks the forwarder as down until a single successful response is received. This accelerates the DNS response time to the client and logs the timed-out queries as a SERVFAIL.

      If SERVFAIL is added as a condition to the Response Code, DRS will try to resolve the query in the next available namespace configured on the site.

      • You must configure a site with at least one namespace and a maximum of three namespaces.
      • You can override the default forwarder IP addresses by entering a different IP address.
      • To ensure optimal latency in sites using more than three namespaces, BlueCat recommends using Domain Lists to configure appropriate routing criteria.
      Attention: Some namespace features might not be applied as expected on service points within Sites that are running an older service version. BlueCat recommends running the latest service version to ensure that all namespace features function as expected.
  3. Click Save to save the new site.
  4. To delete a site, select it and click Delete. The delete button is only active if there are no service points configured for the site and no linked policies.