An Auth. failed status means that the connection's certificate could not be renewed. To troubleshoot this issue, check that communication to the GDC, specifically the mTLS endpoint is not blocked.
- If the issue is a firewall, make sure the domain name is allowed.
- If the certificate is invalid, reinstall the connection and obtain a new registration token. If this does not resolve the issue, please contact https://care.bluecatnetworks.com.
- If the certificate is expired, please contact BlueCat Customer Care.