Managing services - User Guide - BlueCat Horizon

BlueCat Horizon User Guide

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en-US
Product name
BlueCat Horizon

The Service management tab of the Admin page is the place for connecting and orchestrating DNS, DHCP, and IP address management (IPAM) services with DDI orchestrator. This is where connected services are displayed. Your services can be hosted on-premises, deployed on specialized appliances, or reside in the cloud.

By default, the list displays all services configured in the system.


The list on the Service management tab of the Admin page lists all of the services you have added to DDI orchestrator.

In the left sidebar, you can filter the list by type of service or provider. When you select a service from the list, the Inspector on the right side of the page displays its properties.

The Web Application does not yet provide full management of IPAM services. Therefore, they are not listed here, but you can still enable IPAM services using the Add service function.

In the Service management list, the State column displays indicators representing the status of each service configured in the system. These indicators may refer to the agents running on the DNS/DHCP server. Refer to the following table for detailed information about statuses:

Indicator Component Explanation
Unknown Agent The status of the DNS/DHCP Agent is unknown.
OK Server, Agent The DNS/DHCP Agent and service are both OK.
Unreachable Agent The DNS/DHCP Agent is offline or otherwise unreachable.
Out of date Agent The DNS/DHCP Agent has a different version than Central.
Updating Agent The DNS/DHCP Agent is being updated.
Uninitialized Server The DNS/DHCP server is uninitialized and needs to be manually initialized.
Detached Server The DNS/DHCP server has been detached, but not removed, from DDI orchestrator.
Service down Server The DNS/DHCP server is down and not responding to queries.
Impaired Server The DNS/DHCP server is running but impaired.1
Service shut down Server The DNS/DHCP server has been manually shut down through DDI orchestrator.

1 In Kea HA configurations. Refer to Kea DHCP High Availability.

Refer to the following topics for more information about services and instructions on how to manage them:

Some services include additional settings, configurations, and capabilities. Refer to the following topics for more information:

Viewing service change history

To view a change history for a selected service, use the Action menu or the ellipses in the row to select View history. In the History window, you can view all changes that have been made to the service, including the following information:

  • Date and time the change was made
  • User account that made the change
  • Description of the actions performed
  • Any comments entered by the user who made the change
  • The client through which the change was made, such as the Web Application