Resetting a user's password - User Guide - BlueCat Horizon

BlueCat Horizon User Guide
ft:locale
en-US
Product name
BlueCat Horizon

If a user doesn't activate their account within 30 days after receiving an invitation, initiate a password reset for that user. This sends a new email to the address associated with the user account, enabling them to access the platform and reset their password.

Note: You cannot initiate a password reset for an External user. This must be done through your external identity provider.

To reset a user's password:

  1. Navigate to User management > Users and locate the user in the list.
  2. Select the ellipses in the row and then select Reset password.
  3. In the dialog, select Reset password to confirm you want to reset the user's password.

BlueCat Horizon will send an email to the email address associated with the user account with instructions on how to reset their password and log into the platform.