Troubleshooting - BlueCat Gateway - 26.1.0

Device Registration Portal Installation and User Manual

ft:locale
en-US
Product name
BlueCat Gateway
Version
26.1.0

Login fails

Possible reasons:

  • Invalid credentials
  • Missing access rights
  • Unreachable server
  • Unreachable authenticator

Guest registration unavailable

Possible reasons:

  • Guest registration is disabled
  • Required guest passphrase was not provided

Registration cannot continue

Possible reasons:

  • The AUP was declined
  • Registration was not completed
  • The device remains in the unregistered MAC pool