User permissions in BlueCat Gateway are derived partly from configuration in BlueCat Gateway itself, and partly from Address Manager user defined field (UDF) values. A UDF for BlueCat Gateway users called 'BlueCatGateway' must be created in Address Manager for this purpose.
The PortalGroup UDF has been deprecated and replaced with BlueCatGateway UDF. Configurations of Address Manager must use the BlueCatGateway UDF. If you have previously configured Address Manager for an earlier version of BlueCat Gateway, you should change the PortalGroup UDF to BlueCatGateway UDF as soon as possible to ensure continued operation and functionality.