Verifying the GSS installation - Adaptive Applications - BlueCat Gateway - 23.1

Global Server Selector Administration Guide

Locale
English
Product name
BlueCat Gateway
Version
23.1

Once you have entered the configuration information on the GSS Installation page, you can verify whether the installation was successful.



To verify the GSS installation.
  1. Log in to BlueCat Gateway.
  2. Under AVAILABLE ACTIONS, click DNSTrafficSteering > GSS Installation.
  3. Under Validate, verify the GSS installation. If the configured field is successfully set up, a green check mark appears next to the field. If the configured field is not successfully set up, a red X appears next to the field.

If one problematic field causes other tests to fail, only the first failed field displays a red X and the other fields display a pause icon until the primary field is fixed.



If a field is not successfully set up, the failure could be due to one of the following reasons:
Field Possible reason of failure
DNS primary The DNS/DHCP Server might not be configured or functioning correctly.
Tsig Key The TSIG key selection has not yet been selected and submitted in the workflow installation on this instance of GSS.
Time Synchronization The time settings of GSS is not synchronized with the time on the DNS/DHCP Server.
GSS zone The gss.bluecat zone might have failed to deploy to the DNS/DHCP Server.
Allow Zone Transfer The Allow Zone Transfer option applied to the GSS zone does not include the configured TSIG key.
Tag Object data UDF The Tag Object data UDF is missing in the Tag object type in Address Manager. You can click the CREATE UDFs button next to the Object UDF field to create the UDF within Address Manager. A data text field is added to Tag objects so that GSS can store additional information on the Region tag object.
Resource Record GSS UDF The Resource Record GSS UDF is missing in the Resource Record object type in Address Manager. You can click the CREATE UDFs button next to the Object UDF field to create the UDF within Address Manager. A GSS workflow field is added to the Resource Record object to provide a cross-launch link to the GSS application. This also selects between standard GSS functionality and a more limited NAT workflow.
Note: The base URL of the GSS installation page is used as the cross-launch link. BlueCat recommends accessing GSS using the preferred name when creating the UDFs.
User/Pass The BlueCat Gateway username and password entered in the installation is workflow is invalid or incorrect.
Configuration The Configuration selected is invalid or does not exist.
DNS View The View selected is invalid or does not exist.
GSS Region No health-check zone exists for the selected region. Verify that the region exists and that the health-check region has been selected in the Region Management workflow.

Once you have successfully completed the GSS installation, restart the GSS container to reload the health-check server with the new configuration.