Common Errors and Resolutions
|
Issue |
Possible Cause |
Resolution |
|---|---|---|
| Unable to access LiveAssurance Web UI | LiveAssurance services not started |
Restart LiveAssurance by using
|
| SSH authentication fails | Incorrect credentials | Verify username and password in Credential Sets |
| Device not detected | IP misconfiguration | Ensure device is within the subnet range |
Connectivity Issues
-
Verify connectivity using
ping. -
Check SSH access:
telnet <device-IP> 22 -
Ensure firewall rules allow TCP 5443.