Once LiveWire is installed, when you attempt to connect to it for the very first time, you must activate the product before it can be used. You can activate LiveWire either from logging directly into a web-based ver- sion of Omnipeek, or from the Capture Engines Window in Omnipeek.
Both an automatic and a manual method are available for activation. The automatic method is quick and useful if you have Internet access from the computer from where you are performing the activation. If Inter- net access is not available, the manual method is available; however, you will need to go to a computer that does have Internet access in order to download a License file that is required to complete the manual acti- vation.
You will need to enter the following information to successfully activate LiveWire, so please have this infor- mation readily available:
- IP address of LiveWire
- Product key
- User name
- Company name
- Email address
- Version number
Activation via Omnipeek Web
To activate LiveWire via Omnipeek Web
- From your web browser, type the IP address of LiveWire into the URL field of the browser
and press Enter. The Omnipeek login screen appears.
- Username: Type the username for LiveWire. The default is admin.
- Password: Type the password for LiveWire. The default is admin.
- Type the Username and Password and click Login. The Omnipeek Activation
License window appears.Note: You can also access the Omnipeek Activation License window by clicking Update License from the Capture Engine Home screen in Omnipeek.
- If your client has an active Internet connection, select Automatic and click
Next. The Customer Information window appears. Continue with Step 4 below.
- NAME: Type the user name of the customer.
- COMPANY: Type the company name.
- EMAIL: Type the email address of the customer.
- PRODUCT KEY: Type the product key.
If your client does not have an active Internet connection, or you are prevented from accessing the Internet using personal firewalls, or there are other network restrictions that may block automatic activations, select Manual and click Next. The Manual Activation window appears. Skip to Step 5 below.
Note: The manual activation method is available for instances described above; however, you will need to go to a computer that does have Internet access in order to download a License file that is required to complete the manual activation.Note: The Locking code displayed in the window above is required in Step 6 below. You can click the small icon next to the code to save it to the clipboard so you can paste it into the Locking Code field in Step 6 below. - Complete the Customer Information window and click Next. LiveWire is now activated and
you can begin using the product. The activation process is complete. Note: If the automatic activation does not complete successfully, go back and select the manual activation process. Personal firewalls or other network restrictions may block automatic activations.
- Click the activate link (https://mypeek.liveaction.com/activate_product.php) in the window. A web browser page opens that allows you to activate your LiveAction
product and to obtain and download a license file. The license file is required to
complete the manual activation.
- Complete the information on the activation page and click ACTIVATE PRODUCT. The
following page appears once the activation is complete.
- Click DOWNLOAD LICENSE FILE to save the license file to your computer. You will need the license file in the following steps.
- Return back to the to the Manual Activation window, and click Choose License File.
- Navigate to the license file downloaded above and click Open.
- Click Next in the Manual Activation window. LiveWire is now activated and you can begin using the product. The activation process is complete.
Activation via Omnipeek
To activate LiveWire via Omnipeek:
- From the Omnipeek Start Page, click View Capture Engines to display the Capture Engines
window.
- Click Insert Engine and complete the Insert Engine dialog.
- Host: Enter the IP address of LiveWire.
- Port: Enter the TCP/IP port used for communications. Port 6367 is the default for LiveWire.
- Domain: Type the Domain for login to LiveWire. If LiveWire is not a member of any Domain, leave this field blank.
- Username: Type the username for LiveWire. The default is admin.
- Password: Type the password for LiveWire. The default is admin.
- Save my password: Select this option to remember your password to connect to LiveWire.
- Click Connect to connect to LiveWire. If LiveWire has not yet been activated, the
activation message appears in the Capture Engines window.
- Click Activate LiveWire. The Activation Method dialog appears.
- If your client has an active Internet connection, select Automatic and click
Next. Otherwise, select Manual and click Next. The Customer Information dialog appears.
- User Name: Type the user name of the customer.
- Company Name: Type the company name.
- Email: Type the email address of the customer.
- Serial Number or Product Key: Type either the serial number or product key.
- Complete the Customer Information dialog and click Next. If you selected the
Automatic activation, LiveWire is now activated and you can begin using the
product. The activation process is complete.
If you selected the Manual activation, the Manual Activation dialog appears. You will need to continue with the remaining steps.
Note: The manual activation method is available for instances when a computer does not have Internet access; however, you will need to go to a computer that does have Internet access in order to download a License file that is required to complete the manual activation.Note: The Product Key, and also the Locking Code displayed in the Manual Activation dialog are required in the next step. You can cut and paste this information from the Manual Activation dialog when required in the next step. - Click the activate product link (https://mypeek.liveaction.com/activate_product.php) in the dialog. A web browser page opens that allows you to activate your LiveAction
product and to obtain and download a license file. The license file is required to
complete the manual activation.
- Complete the information on the activation page and click ACTIVATE PRODUCT. The
following page appears once the activation is complete.
- Click DOWNLOAD LICENSE FILE to save the license file to your computer. You will need the license file in Step 11 below.
- Return to the Omnipeek Product Activation dialog, and click Next. The Manual
Activation/Choose the license file dialog appears.
- Browse to the license file that was downloaded above and click Next. LiveWire is now activated and you can begin using the product. The activation process is complete.