Installing an RCE on a Windows system - User Guide - LiveWire - 26.2.0

LiveWire User Guide

ft:locale
en-US
Product name
LiveWire
Version
26.2.0
Important: HTTPS traffic between the control point and the RCE must be allowed, so any firewall rules will need to be adjusted. If you are experiencing issues with the connection, refer to Troubleshooting.

Prerequisites

You must be running one of the following versions of Windows operating systems:
  • Windows 10
  • Windows 11
  • Windows Server 2025

Before you begin

Before you begin, ensure that you have the following:
  • Downloaded the RCE MSI installer from MyPeek so that it's available on the Windows control point machine. The MSI installer will have a file name similar to: oengxx.x.x.xx-release_x64.msi
  • You have the LiveWire Authentication Group Secret from the LiveWire control point available. This is required for the RCE installation. For more information, refer to Configuring the LiveWire Authentication Group Secret on the LiveWire control point.
Note:
  • In LiveWire 26.1.0, you no longer need to install RCE from the command line. It can be installed from the installer UI instead.
  • If you choose to install RCE from the command line instead of using the installer UI, an administrator must perform the installation.
To install an RCE using the installer UI
  1. From the Windows control point machine, double-click the RCE MSI installer to launch the installation window. The Remote Capture Engine Installer opens.
  2. Within the Product Selection screen, select Remote Capture Engine and click Next.

  3. Within the RCE Information screen, enter the following information:
    • License Server Address: enter the IP address of your License Server. This is the IP address of the device where the floating license server is enabled.

    • Host Engine Address: enter the IP address of the LiveWire control point engine.

    • Authentication Group Secret: enter the LiveWire Authentication Group Secret that was created within the LiveWire control point.

    • RCE Group Name (optional): enter the group name that will appear in the LiveWire control point when the RCE has successfully been added to the LiveWire control point.

    • RCE Friendly Name (optional): enter the name for the RCE that will appear in the LiveWire control point when the RCE has successfully been added to the LiveWire control point.

    Then click Next.

The Remote Capture Engine Installer installs the software on the Windows system. Repeat the previous steps for each Windows system that you would like to install RCE on.

To install an RCE using the command line
  1. Obtain the RCE MSI installer from your authorized BlueCat distribution source. The MSI installer will have a file name similar to: oengxx.x.x.xx-release_x64.msi
  2. Install RCE using the Windows command line. RCE must be installed via the command line with the following options:
    • LICENSESERVERADDRESS="IP address of your License Server"
    • GROUPENGINEcontrol point="IP address of your LiveWire control point"
    • GROUPSECRET="Authentication Group Secret of your parent LiveWire control point"
    • (optional) GROUPENGINEGROUP="The RCE will be displayed under this group name in the LiveWire control point"
    • (optional) GROUPENGINENAME="Friendly name for RCE in the LiveWire control point"
  3. The following is an example of the command line to install RCE:
    msiexec.exe /i "C:\Users\Test\Downloads\oeng25.2.0.11-release_x64.msi" 
    /q /l*v Omnipeek.log USERNAME="User" COMPANYNAME="LiveAction" EMAILADDRESS="support@liveaction.com" 
    LICENSESERVERADDR="192.168.1.50" GROUPENGINEGROUP="Test" GROUPENGINEcontrol point="192.168.2.176" 
    GROUPENGINENAME="lwhome" GROUPSECRET="aaabbbcccdddeeefffggghhhiiijjjkk"
  4. Wait a few minutes and refresh the Engines View of the LiveWire control point; the RCE will show up in the list.
  5. Install RCE on however many Windows systems are required.

Verifying that the RCE is installed and running

From your Windows system, click the Windows system tray in the lower-right portion of the screen. The Capture Engine icon appears if the RCE is successfully running.



When clicking on the Capture Engine icon, the following menu options appear:
  • Stop Capture Engine: stops the RCE running on the Windows system.
  • Restart Capture Engine: restarts the RCE running on the Windows system.
  • Configure Capture Engine: configures the RCE running on the Windows system.

Additionally, log in to the LiveWire control point and refresh the Engines View. If the installation was successful, the RCE will show up in the list.



Note: Change in behavior

In LiveWire v26.1 and earlier, if the LiveWire RCE connection to the LiveWire control point was not successful, the LiveWire RCE would attempt to connect to the LiveWire control point every 10 minutes. In LiveWire v26.2 and greater, the LiveWire RCE will attempt to connect to the LiveWire control point approximately every 1 minute.