- When installing the container, you might receive the following
“Error response from daemon: pull access denied for Adaptive_Plugin_DDI_Reporting_Package, repository does not exist or may require 'docker login': denied: requested access to the resource is denied.”This can be resolved by logging in to the Quay repository through the command line before executing the docker run command. Use the following commands to log in to Quay:
docker login quay.io Username: <quay_username> Password: <quay_password>
Once you have logged in, execute the docker run command again.
- When installing the container, you might receive an error that a port is in use.
On the BlueCat Gateway server, run the following command to retrieve information
about what ports are in use:
sudo docker ps -aIn the following example output, ports 80 and 443 are used:
STATUS PORTS NAMES Up 34 minutes 0.0.0.0:80->8000/tcp, 0.0.0.0:443->44300/tcp gateway_20_3_1
Once you verify the ports in use, execute the docker run command again with different <http_port> and <https_port> port values.
- If you have trouble with your Docker Quay login credentials or you do not have access to the Quay repository, contact BlueCat Customer Care for assistance.
The following outlines tips and workarounds for possible issues that might be encountered when using the BlueCat Reports workflow: