Troubleshooting - Adaptive Plugins - BlueCat Gateway

The following outlines tips and workarounds for possible issues that might be encountered when using the BlueCat Reports workflow:

When installing the container, you might receive the following error:
```
“Error response from daemon: pull access denied for Adaptive_Plugin_DDI_Reporting_Package, 
repository does not exist or may require 'docker login': denied: requested access to the resource is denied.”
```
This can be resolved by logging in to the Quay repository through the command line before executing the docker run command. Use the following commands to log in to Quay:
```
docker login quay.io
Username: <quay_username>
Password: <quay_password>
```
Once you have logged in, execute the docker run command again.
When installing the container, you might receive an error that a port is in use. On the BlueCat Gateway server, run the following command to retrieve information about what ports are in use:
```
sudo docker ps -a
```
In the following example output, ports 80 and 443 are used:
```
STATUS          PORTS                                         NAMES
Up 34 minutes   0.0.0.0:80->8000/tcp, 0.0.0.0:443->44300/tcp  gateway_20_3_1
```
Once you verify the ports in use, execute the docker run command again with different <http_port> and <https_port> port values.
If you have trouble with your Docker Quay login credentials or you do not have access to the Quay repository, contact BlueCat Customer Care for assistance.

Troubleshooting - Adaptive Plugins - BlueCat Gateway - 20.6.1