Accessing the BlueCat DDI portal - Adaptive Plugins - BlueCat Gateway - 1.1

ServiceNow BlueCat DDI Service Catalogue for Integrity Configuration Guide

ft:locale
en-US
Product name
BlueCat Gateway
Version
1.1

To access the BlueCat DDI portal, in the Navigator, select BlueCat DDI > Service Portal > BlueCat DDI Portal.

After opening the BlueCat DDI Service Catalogue portal, select the category and desired action. The following table lists the available actions for each category.

Category Available Actions
Alias Record
  • Add Alias Record
  • Update Alias Record
  • Delete Alias Record
Host Record
  • Add Host Record
  • Update Host Record
  • Delete Host Record
IP Address
  • Assign DHCPIPv4 Address
  • Assign Static IPv4 Address
  • Update IPv4 Address
  • Delete IPv4 Address

The following image shows some of the categories and actions as displayed in the portal:



Alias Record Category

From the Alias Record category, users can add, update, and remove alias records. The corresponding request form in the DDI Service Catalogue includes several validations which are listed in the Validations for the Alias Record Category table below. Users can submit the request only if all required fields are completed and no validation errors appear.

Add Alias Record

  1. In Navigator, select BlueCat DDI > Service Portal > BlueCat DDI Portal.

  2. Select Catalogs > Alias Record.

  3. Select BlueCat DDI Add Alias Record.

  4. Set all the required parameters. Required parameters are marked with an asterisk (*) in the UI.
    Note: Validation applies to some fields; all validations are listed in the Validations for the Alias Record Category table.
  5. Once all required fields are complete and no validation errors remain, select Submit to submit your request.

  6. The Submitted Request window displays your request status and ticket ID, as shown in the following image.



Validations for the Alias Record Category
Action Validation
Add Alias Record
  • Configuration: drop-down list selection (if allowed)

  • View: drop-down list selection (if allowed)

  • Alias Zone: validate on Address Manager if the provided zone exists within the configuration and view

  • Alias Name: must contain only alphanumeric characters and underscores, be limited to 50 characters, and start with a letter; check that no entry with the same name already exists on Address Manager

  • Linked Record Zone: validate on Address Manager if the provided zone exists within the configuration and view

  • Linked Record: validate on Address Manager whether the linked Host Record exists within the configuration, view, and linked record zone.

Update Alias Record
  • Configuration: drop-down list selection (if allowed)

  • View: drop-down list selection (if allowed)

  • Zone: validate on Address Manager if the provided zone exists within the configuration and view

  • Alias Record: searching on Address Manager if the provided Alias Record exists

If present, the following input fields are automatically prepopulated with Address Manager values; users may update them as needed:

  • New Alias Name: must contain only alphanumeric characters and underscores, be limited to 50 characters, and start with a letter; check that no entry with the same name already exists on Address Manager

  • Linked Record Zone: validate on Address Manager if the provided zone exists within the configuration and view

  • Linked Record: validate on Address Manager whether the linked Host Record exists within the configuration, view, and linked record zone.

Delete Alias Record
  • Configuration: drop-down list selection (if allowed)

  • View: drop-down list selection (if allowed)

  • Zone: validate on Address Manager if the provided zone exists within the configuration and view

  • Alias Record: searching on Address Manager if the provided Alias Record exists

If present, the following input fields are automatically prepopulated with Address Manager values and appear as non-editable:

  • Name and Linked Record: display values from Address Manager

Host Record Category

From the Host Record category, users can add, update, and remove host records. The corresponding request form in the DDI Service Catalogue includes several validations which are listed in the Validations for the Host Record Category table below. Users can submit the request only if all required fields are completed and no validation errors appear.

The steps involved in adding a host record are the same as those of adding an alias record, which are detailed in the Add Alias Record section above. The following image shows the Add Host Record window as displayed in the UI:



Validations for the Host Record Category
Action Validation
Add Host Record
  • Configuration: drop-down list selection (if allowed)

  • View: drop-down list selection (if allowed)

  • Zone: validate on Address Manager if the provided zone exists within the configuration and view

  • IP Address: validate the IP address format and confirm its existence in Address Manager configuration and view

  • Hostname: must contain only alphanumeric characters and underscores, be limited to 50 characters, and start with a letter

Update Host Record
  • Configuration: drop-down list selection (if allowed)

  • View: drop-down list selection (if allowed)

  • Zone: validate on Address Manager if the provided zone exists within the configuration and view

  • Host Record: searching on Address Manager if the provided Host Record exists

If present, the following input fields are automatically prepopulated with Address Manager values; users may update them as needed:

  • Host Record Name: must contain only alphanumeric characters and underscores, be limited to 50 characters, and start with a letter

  • IPv4 Address: validate the IP address format and confirm its existence in Address Manager configuration and view; multiple IPv4 addresses must be separated by a comma

Delete Host Record
  • Configuration: drop-down list selection (if allowed)

  • View: drop-down list selection (if allowed)

  • Zone: validate on Address Manager if the provided zone exists within the configuration and view

  • Host Record: searching on Address Manager if the provided Host Record exists

If present, the following input fields are automatically prepopulated with Address Manager values and appear as non-editable:

  • Name and IPv4 Address: display values from Address Manager

IP Address Category

From the IP Address category, users can assign, update, and remove IPv4 Static and DHCP reserved addressed. The corresponding request form in the DDI Service Catalogue includes several validations which are listed in the Validations for IP Address Category table below. Users can submit the request only if all required fields are completed and no validation errors appear.

The steps involved in adding a host record are the same as those of adding an alias record, which are detailed in the Add Alias Record section above. The following image shows the Assign DHCP IPv4 Address window as displayed in the UI:



Validations for IP Address Category

Action Validation
Assign DHCPIPv4 Address & Assign Static IPv4 Address
  • Configuration: drop-down list selection (if allowed)

  • View: drop-down list selection (if allowed)

  • Zone: validate on Address Manager if the provided zone exists within the configuration and view

  • IP Address: validate the IP address format, confirm its existence, and ensure it is not assigned in Address Manager configuration and view

  • Hostname: must contain only alphanumeric characters and underscores, be limited to 50 characters, and start with a letter

  • MAC Address: validate the MAC address format

Update IPv4 Address
  • Configuration: drop-down list selection (if allowed)

  • Address: search Address Manager for the provided IP address

If found, the following input fields are automatically prepopulated with Address Manager values:

  • Address State: Static or DHCP Reserved; non-editable

  • MAC Address: display value from Address Manager; user may update if needed

Delete IPv4 Address
  • Configuration: drop-down list selection (if allowed)

  • Address: search Address Manager for the provided IP address

If present, the following input fields are automatically prepopulated with Address Manager values and appear as non-editable:

  • Address State and MAC Address: display values from Address Manager