Adding users to the Approvers group - Adaptive Plugins - BlueCat Gateway - 2.0

ServiceNow BlueCat DDI Service Catalogue for Integrity Configuration Guide
ft:locale
en-US
Product name
BlueCat Gateway
Version
2.0

You must add at least one user to the Approvers group for BlueCat requests by using the following procedure. When a request is submitted in the Service Portal, the request is sent to the user in the Approval Group.

Note: Only an administrator can add users to an Approvers Group.
  1. In the Navigator, select BlueCat DDI > Configurations > Approvers.


  2. Under the Group Members tab, select Edit.
  3. Add the user to the BlueCat DDI Approvers list from the left-side list.
  4. Select Save.


    The user is added to the list of approvers.
    Note:
    • To see My Approvals, assign the approver_user role to the user.
    • The Approval Request Workflow section in this guide describes the workflow for all approval requests submitted through the BlueCat DDI Service Catalogue portal.