Adding Users to the Approval Group - Adaptive Plugins - BlueCat Gateway - 1.0

ServiceNow BlueCat DDI Application Configuration Guide

prodname
BlueCat Gateway
version_custom
1.0

You must add at least one user to the Approval Group for BlueCat requests. When a request is submitted in the Service Portal, the request is sent to the user in the Approval Group.

Note: Only an administrator can add users to an Approval Group.
  1. In the Navigator, click BlueCat DDI > Configurations > Approvers.
  2. Under the Group Members tab, click New.
  3. Complete the fields.
  4. Click Submit.
    The user is added to the list of approvers.