Resetting a locked user account with STIG enabled - BlueCat Integrity - 9.4.0

Address Manager Administration Guide
Locale
English
Product name
BlueCat Integrity
Version
9.4.0

How to reset a locked user account for a STIG compliance enabled configuration.

If a user account has been locked after three failed attempts or 35 days of inactivity, complete the following:

To reset a locked account:

  1. If the locked account is an admin account and it was locked after three failed login attempts:
    • Log in as the bluecat user using the configured password.
    • Type the following command:
      su -
    • Type the root password, and then type the following command:
      faillog -u admin -r
  2. If the locked account is an admin account that was locked because it had not been logged into for 35 days:
    • Log in as the bluecat user using the configured password.
    • Type the following command:
      su -
    • Type the root password, and then type the following command:
      usermod -e "YYYY-MM-DD" admin
      using a date in the future.
  3. If the locked account is the bluecat account, contact BlueCat Customer Care.